Deluxe company -
Deluxe company -

Remote Hands

Sales Inquiries 24/7/365

Contact Us

24/7/365 Remote Hands Support

When you partner with ColoCrossing, you not only get the benefits of our world class infrastructure, you also get our dedicated, experienced technicians. Think of our team as an extension of your own IT department. When you elect to use our Remote Hands services you can trust that your equipment will be treated like our own. No matter the time of day, our professional technicians are available to service any needs you may have, giving you increased peace of mind, knowing that your mission-critical systems will always be accessible and secure.

remote-hands-infographics-1 | Deluxe company

fast human response

24/7 on-site support

shipment handling

quick diagnosis and turnaround

More Info

Remote Hands Partner

Parts Swap

Hardware will need to be changed out from time to time and rather than sending a member of your own team to handle a swap, you can rely on our Remote Hands to handle such an occasion.

Software Debugging

Allow your internal team to focus on more important tasks while our experts handle any software bugs. We have a team of highly trained developers that can handle an array of problems for you remotely.

Server Deployment

There's no need to send a member of your own team to deploy new servers. Our Remote Hands team will handle that for you whether you're sending your own equipment or you're renting one of our servers.

Cost Savings

Imagine the amount of time and money you'll save when you utilize our Remote Hands technicians to perform routine tasks rather than sending your own staff to complete such tasks.

Frequently Asked Questions

Remote hands services provide on-site technical assistance in a data center to handle hardware tasks on behalf of customers.

Businesses with servers in remote data centers often rely on remote hands support to manage equipment without traveling to the facility.

They allow quick troubleshooting and maintenance without requiring on-site visits by customers.

Common tasks include server reboots, cable connections, hardware replacement, diagnostics, and equipment installation.

Most professional data centers offer remote hands support around the clock.

Yes. All activities are performed by authorized technicians under strict data center security protocols.

Looking for More?

Colocation

Single server, half cabinet, full cabinet, and cage space colocation

Managed Services

Managed hosting, disaster recovery, datacenter migration, DDoS mitigation, and much more

Solutions

Catering network solutions for web/VPS hosting, government, healthcare, eCommerce, and much more

More Info

Convinced? Get in Touch with Us Today!

Please call 1-800-518-9716 to speak one-on-one with a member of our team, or fill out the form below