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VoIP Solutions

The modern office demands a lot more from its telephone system than in years past. Take your Voice over IP infrastructure to the next level by partnering with ColoCrossing. Below are just some of the many features we offer.

The Basics

Directory Listings
Increase the visibility of your organization with free publication of your contact info in local and national directories

International Numbers
Create toll-free numbers to make it easy for potential clients to reach you.

Establish a virtual, but local presence by choosing from over 200 available area codes. Direct customer calls to a single inbound line.

Get Advanced

Call Monitoring
Improve employee performance by allowing authorized users to listen in on calls made to clients enabling you to provide coaching and continuous improvement.

AI Receptionist
Route local and toll-free calls using artificial intelligence.

Call reporting
Generate historical call analytics and metrics to gain insight into call usage.

Hold Music
Entertain your callers with music while they wait for an available rep.

Extensions
Create a flexible structure that allows employees to be reachable wherever they are.

Dial-by-Name Directory
Enable callers to search by employee name.

Conferencing
Give your team the capability of voice and video conferencing anywhere they have an internet connection.

Meetings/Demos
Enable your employees to run meetings and product demos remotely. Single-click screen sharing reduces the amount of unnecessary travelling to client offices to demo a product.

Integrated Voicemail
Remotely dial into your office voicemail, or have it emailed to you as they come in. Visual voicemail enables you to easily manage your voicemail in your online account.

iFax
Send and receive faxes from your computer, mobile device, Microsoft Office, and cloud storage providers such as Dropbox.

Integrated Voice
Integrate your VoIP Solution with Box.com, Desk.com, Dropbox, Google apps
Microsoft applications, Okta, Oracle Sales Cloud, Salesforce, ServiceNow, Zendesk

Critical VoIP Technology

Fax to Email

This environmentally friendly service reduces the amount of waste paper and clutter around the office, all while providing an extremely useful service that allows your team to be more productive.

Voicemail to Email

Get transcripts of important voicemail sent right to your email inbox, eliminating the need to dial in and listen.

Web and Audio Conferencing

Take remote meetings and sales calls to a new level with professional grade web and audio conferencing from ColoCrossing.

Call Recording

Record sales calls for quality control and training purposes.

Looking for more?

Colocation

Combined services for a great value

Managed Services

The speed you need for your work

Solutions

Quality connection and reliable service

More Info

Convinced? Get in touch with us today!

Speak one-on-one with a member of our team, please call 1-800-518-9716 or fill out the form below: