The modern office demands a lot more from its telephone system than in years past. Take your Voice over IP infrastructure to the next level by partnering with ColoCrossing. Below are just some of the many features we offer.
Increase the visibility of your organization with free publication of your contact info in local and national directories
Create toll-free numbers to make it easy for potential clients to reach you.
Establish a virtual, but local presence by choosing from over 200 available area codes. Direct customer calls to a single inbound line.
Improve employee performance by allowing authorized users to listen in on calls made to clients enabling you to provide coaching and continuous improvement.
Route local and toll-free calls using artificial intelligence.
Generate historical call analytics and metrics to gain insight into call usage.
Entertain your callers with music while they wait for an available rep.
Create a flexible structure that allows employees to be reachable wherever they are.
Enable callers to search by employee name.
Give your team the capability of voice and video conferencing anywhere they have an internet connection.
Enable your employees to run meetings and product demos remotely. Single-click screen sharing reduces the amount of unnecessary travelling to client offices to demo a product.
Remotely dial into your office voicemail, or have it emailed to you as they come in. Visual voicemail enables you to easily manage your voicemail in your online account.
Send and receive faxes from your computer, mobile device, Microsoft Office, and cloud storage providers such as Dropbox.
Integrate your VoIP Solution with Box.com, Desk.com, Dropbox, Google apps
Microsoft applications, Okta, Oracle Sales Cloud, Salesforce, ServiceNow, Zendesk
Critical VoIP Technology
Fax to Email
This environmentally friendly service reduces the amount of waste paper and clutter around the office, all while providing an extremely useful service that allows your team to be more productive.
Voicemail to Email
Get transcripts of important voicemail sent right to your email inbox, eliminating the need to dial in and listen.
Web and Audio Conferencing
Take remote meetings and sales calls to a new level with professional grade web and audio conferencing from ColoCrossing.
Record sales calls for quality control and training purposes.