Focused on managing and servicing hosting infrastructure for organizations that require premium internet services, ColoCrossing has become known for performance and reliability along with admirable service. Managed by a group of uniquely driven individuals, we appreciate the demands of even the most discerning customers. We are firm believers that the art and implementation of customer service is the minimum requirement that customers expect.
ColoCrossing vs Competitors
Compare ColoCrossing To The Competition
|Multiple Network Peers|
100% Network Uptime SLA
Colocrossing’s highly skilled team of engineers work day and night to ensure 100% network availability. All ColoCrossing datacenters rely on diverse network routes and scalable redundant architecture to consistently deliver headache-free hosting for our customers.
- Diverse network Routes
- Redundant Architecture
- Multiple Monitoring Sources
- Portal Control Panel
24/7/365 Professional Support
ColoCrossing operates 24 hours a day, seven days a week, without exception. We never close. Our datacenter technicians and engineers are standing by, onsite, at our facilities to provide level 1 and level 2 support, as well as solve the more challenging operational network issues, and do so in real time no matter where the issue is. We also understand the importance of delivering reliable support to our customers. Every time you call us you'll be promptly connected with a trained and experienced technician, who likely has seen your problem or issue before, and who will provide actionable, accountable answers and solutions to get you back up and running in no time.
- 24/7/365 Support
- 100% USA Based Support Team
- Award Winning Support
- Portal Control Panel
ColoCrossing has worked closely with industry leading suppliers to design, implement and maintain our nationwide network of datacenters. Through the collaboration of our technical teams and the engineering departments at our vendor partners, ColoCrossing has created a data network that can be consistently relied upon by its customers. Attention to detail and a steadfast approach to quality have contributed to our strong uptime track record.
Portal Control Panel
ColoCrossing believes in quality and control, and to that end, we've developed a proprietary control panel for customers to tap into and use for their specific needs. Each customer receives a unique login which enables them to view and control network assets, view ColoCrossing's inventory to make purchase decisions, setup subusers (end-users and resellers), and much more.
Along with improving existing portal features, Colocrossing developers are working daily to add new features to the portal to meet specific user needs, While other competitors choose to follow by investing in off the shelf software for it's customers, we lead by example.
Awards and Certifications
SSAE 16 Certified
SSAE 16 is an internationally recognized auditing standard developed by the AICPA. Our datacenters in Atlanta, Buffalo, Chicago, Dallas, San Jose, and NYC are SSAE 16 certified.
We're a Microsoft partner and we partake in the SPLA licensing program. As such, we're able to offer our customers access to Microsoft's vast software library.
Juniper Networks Partner
As a Juniper Networks partner, we're able to offer JunOS licensing.
Western Digital Partner
We're a Western Digital partner, and as such, you can be sure that our staff is made up of trained and experienced professionals that are very familiar with the WD catalog of products.