Support
At ColoCrossing we strive to deliver industry leading customer service. Managed by a group of driven individuals who will not accept anything less than excellence, ColoCrossing customers can expect the best. Our team of technicians are trained in the art of customer care and fully understand the importance of prompt, polite service. While we might be "nerds," we're nerds who know how to cater to your needs. We staff mulitple Linux/Unix, Windows, and systems professionals 'round the clock. ColoCrossing offers you the security of knowing our engineers are constantly monitoring metrics to ensure uptime and performance.
Our support methods include toll free telephone support, email, ticket system and instant message. We understand how crucial support availability is to our customers - we're never more than a click or call away (Yes, we actually answer the phone). ColoCrossing, Reachable 24/7.
Support and Billing Center:
Ticket System: https://colocrossing.com/billing
Contact Details:
Toll-Free Number: 888-275-5754
Email Address: support@colocrossing.com
Instant Messenger (MSN): msn@colocrossing.com
Postal Address:
ColoCrossing
C/O Front Desk
8185 Sheridan Drive, Suite 1B
Buffalo NY, 14221
We're so confident in our service that all ColoCrossing employees, including executive management provide their mobile numbers upon request. Accountability and reliability sum up our corporate culture.
Recent News
January 6th, 2008 - To celebrate the New Year, we've lowered our Core2Duo pricing. The lower pricing is effective for new orders only.
November 21st, 2007 - The ColoCrossing Live Chat system is now online and fully functional. Simply clicking the "Live Sales: Online" image above this news area will connect you with an attentive representative.
November 21st, 2007 - Welcome to the new face of ColoCrossing! We're extremely pleased with the new design, and we're confident our clients will agree. Just another way ColoCrossing maintains our premier market presence.




